Alameda County may change this policy from time to time, and reserves the right to do so without notice.
Privacy Statement
We will revise or update this policy if our practices change, or as we develop better ways to keep you informed about them. You should refer back to this page often for the latest information and the effective date of any changes. If we decide to change this policy, we will post a new policy on our site and change the date at the bottom. Changes to the policy shall not apply retroactively.
When a computer is used to access information on ACGOV, the following basic information is automatically received and stored by Alameda County web servers hosting ACGOV:
- Internet Protocol (IP) Address. A computer’s IP address establishes its location on the internet and allows other computers, such as those hosting ACGOV, to send it content and other information;
- The internet domain name when a computer accesses the internet through a domain, such as from a corporation (“xcompany.com”) or university ("yourschool.edu");
- The date, time, and duration of a website visit;
- If a computer accesses a page on ACGOV via a link on another page, the URL of that referring, non-ACGOV page;
- Information about the computer set-up, such as the type and version of web browser (e.g., Internet Explorer 8.0, Mozilla Firefox 5.0), operating system (e.g., Unix, Mac OS, MS Windows), Java support (yes or no), Flash version (e.g., 10.1 r85), screen resolution (e.g., 1280x800), and connection speed (e.g., DSL, T1);
- The specific pages a computer accesses when it requests information from ACGOV; and
- The amount of data (measured in number of bytes) transmitted from ACGOV to a computer.
Alameda County does not use this information to identify or track the browsing of individual users. We do use it to generate aggregate statistics about how ACGOV is used.
We do not sell, rent, exchange, or otherwise disclose this information to persons or organizations outside the County. In some cases, we may share the information with other agencies in response to lawful law enforcement requests or to protect ACGOV from security threats.
Website Measurement and Customization Technologies
Third-party website measurement and customization technologies
Some pages on ACGOV may include web content or functionality from third parties, such as embedded videos hosted by non-ACGOV services. For example, content or functionality from the following third parties may be present on some ACGOV pages:
- YouTube.com;
- Vimeo.com;
- Flickr.com;
- Esri.com;
- Facebook.com;
- Threads.com
- Twitter.com;
- Instagram.com
- Nextdoor.com
For your convenience, this list will be updated on a regular basis to reflect the third party providers of content or functionality that are commonly used on ACGOV.
These third parties may use web measurement and customization technologies (such as cookies) in conjunction with the provision of this content or functionality. You should consult the privacy policies of these third parties for further information. We do not knowingly use third-party tools that place a multi-session cookie prior to the user interacting with the tool, for example by playing an embedded video.
How you can control website measurement and customization technologies
Visitors can control aspects of website measurement and customization technologies used on ACGOV. Visitors who choose to disable these technologies will still have access to comparable information and services on ACGOV.
Personal Information
All applications that collect personal information such as credit card, social security number, birth date, etc. are setup to run under secure sockets layer (SSL) so that all information is encrypted. Personal information collected in online forms that are stored in a database are stored as encrypted information.
By opting in to Alameda County SMS campaigns, you agree to receive important updates, reminders, and essential information about Alameda County via text. The frequency of these messages may vary, and message and data rates may apply. At any time, you can reply YES to opt-in, STOP to opt-out, or HELP for more information. We value your privacy and are committed to protecting your mobile information. No mobile information, including text messaging originator opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. This information is used solely to deliver the services or updates you have explicitly opted into and will not be disclosed to any external parties.
Links To / From a Third Party
The County website may be linked from or to local, State and federal government agencies, and other websites. The existence of those links does not constitute endorsement of the destination or departure website(s) or of the content of said destination or departure website(s).
Intellectual Property
The content of ACGOV web pages is copyrighted, and contains some third party images/graphics that are used with permission. Users are notified, therefore, that one should presume the need to obtain permission from the copyright holder before reproducing or otherwise using images/graphics from this website.
You are not entitled to copy logos, images, photographs, software or other material for personal or other non-County use which is made available through the County site that is contrary to any law, infringes on any copyright, trademark, or other proprietary right of any party without prior written permission of the County.
